This Global Centre for Healthy Workplaces and Cigna Foundation Handbook for Non-Governmental Organizations (NGOs) was developed with the assistance of NGOs, such as the CHS Alliance, and experts in the field, with the aim of providing a practical guide NGOs can use to advance the Duty of Care concept within their organisations and create healthy workplaces, both traditional and non-traditional, for the benefit of their employees.
This Handbook has the following goals:
- Raise awareness of challenges related to staff health and wellbeing specific to NGOs.
- Advocate for a more progressive understanding of Duty of Care towards wellbeing and healthy workplaces.
- Provide practical guidance and resources, which NGOs can adopt and use for their own purpose.
- Feature current case studies in order to advance enhanced learning and sharing amongst NGOs.
Duty of Care is the obligation to ensure the safety or wellbeing of others, ideally at the level of Thriving Standards. To meet their Duty of Care responsibilities, NGOs and INGOs need to:
- Ensure a physically safe working environment.
- Provide training on how to operate machinery.
- Set reasonable working hours.
- Protect employees from harassment or bullying.
- Provide ways for employees to raise concerns and give feedback without recrimination.